Terms of Service

By using Soply you agree to these terms. If you do not agree, please do not use the service.

The service

Soply is a tool for sellers to manage messages, orders, products, deliveries and a simple online store. We may change or improve features over time.

Your account

• You sign in with Facebook and are responsible for activity under your account and for the staff you invite.
• You must be 18 or older and have the right to connect the Facebook Pages you add.

Acceptable use

• Follow Meta's Platform Terms and Community Standards. Do not send spam or unsolicited bulk messages.
• Use messaging only to reply to people who contacted your Page, within the time Facebook allows.
• Do not sell illegal goods, deceive customers, or misuse customers' personal data.
• Do not attempt to break, overload or reverse-engineer the service.

Your data and your customers

You own your shop data. You are responsible for having a lawful basis to handle your customers' information and for the orders you accept and deliver. See our Privacy Policy.

Plans and payment

Paid plans are billed per month and paid by bKash. A plan starts when we confirm your payment and ends at the paid-until date shown in Billing. Free plan limits apply when a paid plan ends. Payments are non-refundable except where the law requires.

Third-party services

Soply connects to Facebook, courier companies and others. We do not control them and are not responsible for their outages, changes or decisions, including a courier's delivery performance.

Availability and liability

We work to keep Soply available but do not promise it will be uninterrupted or error-free. To the extent the law allows, Soply is provided “as is” and we are not liable for lost sales, lost data or indirect losses. Keep your own records of important orders.

Ending your use

You can stop using Soply and delete your data at any time (see data deletion). We may suspend accounts that break these terms.