Data Deletion

You can have your Soply data deleted in either of these ways.

Remove Soply from Facebook

• Open Facebook → Settings & privacy → Settings → Apps and Websites (or Business Integrations).
• Select Soply and choose Remove, and tick the option to delete your data.
• Facebook tells Soply, and we delete your data automatically. You get a confirmation code to check on this page.

What is deleted

• Your account, and every shop you own with its Pages, access tokens, conversations, messages and comments.
• Customers, orders, products, photos, courier settings and logs, posts, staff and billing records for those shops.
• Your Soply access on other shops you were invited to.

Deletion is permanent. If you are a customer of a seller, email us the Page name and we will delete your messages and order details.